We are committed to providing high quality products and offer a 90-Day Money Back Guarantee . Please read the terms below carefully to understand how you can take advantage of this guarantee.

1. Eligibility

This 90-Day Money Back Guarantee only applies to purchases made directly through our official website: www.chuwyskin.com
To qualify for a refund, you must follow the “Warranty Activation” process as described below.

2. Warranty Activation

Upon delivery of your order, you must send a blank email to support@chuwyskin.com with your order number in the subject line, labeled "90-Day Money Back Guarantee."
Activating your warranty is required to qualify for a refund. Failure to activate the warranty within the stated time period will void it.

3. Product Usage Requirements

You must strictly follow the recommended usage regime as stated on the product page and in the FAQ section.
Proper use according to these guidelines is necessary to qualify for a refund.

4. Submit a Refund Request

If you do not experience any noticeable improvements after following the recommended usage regimen, you can submit a refund request.

• Please email support@chuwyskin.com within 90 days of receiving your product.
• Please include your order number and attach any images that document your usage process.
• All submitted images must include valid time and date stamps. Requests that do not meet these criteria will not be approved.

Our team will review your request and determine if you qualify for a refund.

5. Returns process

If your refund request is approved, you must return the product in its original packaging.

• The return must be sent via a trackable postal service to the address provided by our customer service.
• Please include a note in your return package with your name, order number and email address so we can process your return quickly. Failure to include this information may cause a delay in processing your refund.

6. Processing of Refunds

Once the returned product is received and inspected, your refund will be processed within 7-10 business days .

• Refunds will only be made to the original payment method used at the time of purchase.
• Shipping costs are non-refundable.

7. Exclusions

This warranty does not cover damage caused by misuse, negligence or unauthorized modifications to the product.
Requests submitted after the 90-day period will not be eligible for a refund.

If you have any questions about this policy or need further assistance, please contact our customer service at support@chuwyskin.com . We are here to help!